Michael Echenberg

As part of a renovation of my home in Brooklyn, you installed a Savaria Eclipse here. We purchased the elevator so as to make it possible for aging parents/grandparents, who live far away, to stay with us comfortably without having to navigate our multiple flights of stairs.I wanted to share with you the positive experience that I've had with the folks on your team... especially Klara, Lisa, and Robert. As a first-time elevator owner, I've had many questions -- and there were some issues specific to our installation that needed special attention. And through it all, your team was patient, creative and customer-centric in their interactions with me. It has been a real pleasure -- and I look forward to more of the same.All the best, Michael