Michael Echenberg

As part of a renovation of my home in Brooklyn, you installed a Savaria Eclipse here. We purchased the elevator so as to make it possible for aging parents/grandparents, who live far away, to stay with us comfortably without having to navigate our multiple flights of stairs. I wanted to share with you the positive experience that I've had with the folks on your team... especially Klara, Lisa, and Robert. As a first-time elevator owner, I've had many questions -- and there were some issues specific to our installation that needed special attention. And through it all, your team was patient, creative and customer-centric in their interactions with me. It has been a real pleasure -- and I look forward to more of the same. All the best, Michael